Our hours of operation are from 9:00 a.m. to 5:00 p.m. (8:00 a.m. to 6:00 p.m. on weekends and holidays during the holiday season).

Please return your items well in advance during business hours.
If you decide that you cannot make it back in time, please contact the store as soon as possible. If you return the bike after business hours, you will be charged an extension fee.

Rental fee includes equipment such as helmets, lights, locks, etc.

Saddle cover (550 yen) is available as a paid option.

In addition, saddlebags, wheeled bags,cycle computer, and child carriers are available for rent (please inquire).

We are unable to accept baggage.
Please use the coin lockers provided at the facility.
If you have large baggage such as suitcases, please contact us separately.

Basically, please allow at least one night or two days, and allow plenty of time to enjoy your stay.

Since there will be fewer lodgings and convenience stores in the northern lake area, we recommend that you stay in Nagahama or in Makino.

We have three children's sport bikes available in our store.
20, 22, and 24 inch sizes.
In addition to your height, we will check your hand size (whether you can hold the brake) on the day of the event.

Bicycles are insured against bodily injury and property damage, but not against self-inflicted damage.
Please use your own insurance to cover injuries, etc.
Bicycle collection will incur additional costs.

Locations that can accept returns en route are currently under consideration.

Basically, please return the bike to Biwaichi Bike.
If not returnable, additional transportation fee will be charged.

The basic fee is 3,300 yen for 10km, and 1,650 yen will be added for every 10km after that.

The fee will be charged for the number of units used. (In the case of multiple units, the second and subsequent units will be charged at half price.)

The reference height is shown in the "Select Bike Type" on the reservation screen.
*"Select Bike Type" will be displayed after "Select date > Select plan".

Size can be changed on the day if available.

The size of the bike is within the range of possible heights, and larger bikes are easier to handle.

Changing rooms are available in the store.
Please use it to prepare before departure and change your clothes for your return.

Shower rooms are not provided.
Please use a public bathhouse near you.

Restrooms are available on the premises.
Rest rooms and vending machines are also available.